Privacy Policy

A legal disclaimer

Effective Date: August 5, 2026

Holding Space Academy™ (“Holding Space Academy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit holding-space-academygroup.org, contact us, create an account, enroll in an online program, or use our services.

1. Information We Collect

Depending on how you use our website, we may collect:

Contact information: Your name, email address, telephone number, reason for contacting us, and any information included in your message.
Account information: Information used to create and manage your student or participant account.
Enrollment information: Programs selected, registration status, payment-plan selection, course participation, progress, completed activities, and badges or certificates earned.
Transaction information: Purchase amount, payment status, billing details, and related transaction records. Payment card information is processed by our payment service providers and is not stored directly by Holding Space Academy.
Communications: Emails, contact-form submissions, telephone calls, voicemail messages, and other communications with us.
Technical information: IP address, browser type, device information, pages visited, referring pages, and other information collected through cookies and similar technologies.

Please do not submit sensitive personal, medical, or confidential information through our general contact form.

2. How We Use Information

We may use your information to:

Create and manage participant accounts.
Process registrations and payments.
Provide access to online programs and course materials.
Track course progress, completion, badges, and certificates.
Respond to questions and provide participant support.
Send enrollment confirmations, program notices, payment information, and other service-related communications.
Improve the accessibility, content, security, and performance of our website and programs.
Prevent fraud, misuse, or unauthorized access.
Maintain business and financial records.
Comply with legal and regulatory obligations.

3. How We Share Information

We may share information only as reasonably necessary with:

Wix, which hosts our website and provides website, account, online-program, form, and e-commerce tools.
Payment providers, which securely process purchases and recurring payments.
Google Workspace and Google Voice, which we use for business email, telephone calls, voicemail, and related communications.
Technology and professional service providers that help us operate, secure, maintain, or improve our business.
Government authorities or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, property, or prevent fraud.
A successor organization if Holding Space Academy is involved in a merger, acquisition, reorganization, or transfer of business assets.

We do not sell personal information for money. If we introduce advertising or data-sharing practices that are considered a “sale,” “targeted advertising,” or similar activity under applicable law, we will provide any legally required notice and choices.

4. Payments and Payment Plans

Participants may purchase programs through a one-time payment or an available payment plan. Payment information is processed through third-party payment providers. Their privacy policies and security practices govern the information they process.

Enrollment in a payment plan authorizes the applicable recurring charges shown during checkout. Please review all pricing, registration fees, duration, and cancellation terms before completing a purchase.

5. Cookies and Similar Technologies

Our website and its service providers may use cookies and similar technologies to:

Keep the website functioning properly.
Remember account and website preferences.
Support security and fraud prevention.
Understand website usage and performance.
Improve our services and visitor experience.

You may manage cookies through the cookie settings displayed on our website or through your browser settings. Disabling certain cookies may affect website functions, account access, or checkout.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide programs and services.
Maintain participant and transaction records.
Meet financial, contractual, and legal obligations.
Resolve disputes and enforce agreements.
Protect the security of our website and business.

Retention periods may differ depending on the type of information and the reason it was collected.

7. Data Security

We use reasonable administrative and technical measures to protect personal information. However, no website, electronic communication, or storage system can be guaranteed to be completely secure. You are responsible for protecting your account password and notifying us if you believe your account has been accessed without authorization.

8. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

Request access to personal information we maintain about you.
Request a copy of your information.
Correct inaccurate information.
Request deletion of certain information.
Withdraw consent where processing relies on consent.
Unsubscribe from nonessential marketing emails.
Request information about categories of third parties with whom information has been shared.
Opt out of certain sales, targeted advertising, or profiling activities if applicable.

To make a privacy request, email hello@holding-space-academygroup.org. We may need to verify your identity before completing a request. Some information may be retained where required for legal, financial, security, or contractual purposes.

9. Children’s Privacy

Holding Space Academy’s certification programs and professional learning services are intended for adults, educators, facilitators, community leaders, and other professionals. They are not directed to children under 13.

We do not knowingly collect personal information online from children under 13 without appropriate authorization. If you believe a child has submitted personal information to us, contact us so we can review and, when appropriate, delete it.

10. Third-Party Websites

Our website may contain links to external websites, platforms, or community organizations, including information related to PackToSchoolProject. We are not responsible for the privacy, security, or content practices of websites we do not control. Please review their privacy policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy when our services, technology, or legal obligations change. The updated version will be posted on this page with a revised effective date. Your continued use of the website after an update means the revised policy applies to future use.

12. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

Holding Space Academy™
Email: hello@holding-space-academygroup.org
Business phone: 612-225-9680
Location: Minnesota, United States
Website: holding-space-academygroup.org